PRE-CONFERENCE
A DISPATCHER'S ROLE AS A TELECOMMUNICATOR
05-05-2020 0800-1700
APCO/NENA Chapter Meeting 05/05/2020 0800
Do you know A Member of the organization that would like to be part of our Board?
Nominations open at meeting for positions (Voting Members only)
Directors Affiliate May 6th 1300 Room to be determined
Wed 05/06 1700 Vendor Hall opens
Wed 05/06 1700-1900 Vendor Social
Banquet 5/07 Casino Night
TELECOMMUNICATOR TRACK
TUESDAY MAY 5 0800-1700
PRE CONFERENCE
A DISPATCHERS ROLE AS A TELECOMMUNICATOR
DAVE LARTON, FIRST CONTACT 911
WEDNESDAY MAY 06
0800-1200 TRAUMA/EMS - NATIVE AIR JOAQUIN SILVA
0800-1200 VERBAL JUDO - LT DAVID WILLIAMS CARLSBAD PD
1300-1700 HB93 INTERACTIONS WITH PERSONS WITH MENTAL IMPAIRMENT RAQUEL GRIJALVA - MESILLA VALLEY REGIONAL DISPATCH AUTHORITY
1300-1700 TACTICAL DISPATCHING, DAVE LARTON- FIRST CONTACT 911
THURSDAY MAY 07
0800-1200 COMMUNICATING IN DIFFICULT SITUATIONS - CHRISTA BENAVIDEZ, CHISPAS
1300-1700 THE BRAIN IN CRISIS - KERI SCHROCK - MTM SOLUTIONS LLC
1300-1700 SELF DEFENSE FOR THE DISPATCHER - JEFF MARES, GRANTS POLICE DEPARTMENT
1730-2130 - CONFERENCE BANQUET (CASINO NIGHT)
FRIDAY MAY 08
0800-1200 NEXT GENERATION 911/TTY - CHRISTA STANGE HAMILTON 911
SUPERVISOR TRACK
TUESDAY MAY 5 0800-1700
PRE CONFERENCE
A DISPATCHERS ROLE AS A TELECOMMUNICATOR
DAVE LARTON, FIRST CONTACT 911
WEDNESDAY MAY 06
0800-1200 BATTLING TACTICS FOR SUPERVISORS - DAVE LARTON, FIRST CONTACT 911
1300-1500 CREATING A POSITIVE WORK ENVIRONMENT - CHRISTA BENAVIDEZ, CHISPAS
THURSDAY MAY 07
0800-1700 #BeAnEncourager AND BUILD TRUST IN YOUR COMM CENTER - HALCYON FRANK, IMPACT DISPATCH
1730-2130 - CONFERENCE BANQUET (CASINO NIGHT)
FRIDAY MAY 08
0800-1200 WHAT ARE YOU SAYING? GIVING FEEDBACK TO YOUR EMPLOYEES - HALYCON FRANK, IMPACT DISPATCH